Customer Service

Location

228 N Franklin Street,  Port Washington, WI  53074

P: 262-988-4099

Cycling & Yoga Classes

Check our website for class schedules or call the store at 262-988-4099 to reserve your space.  Upcoming classes will be posted on our website.

Return Policy

Return your purchase within 30-days of purchase date for a full refund.  You must have receipt, and tags must still be in tact on all clothing.  Sorry, no returns on worn clothing.  Bikes have full manufacturer warranty of 90-days.

Bicycle Safety

• Wear a CPSC approved helmet and eye protection.
• Obey the rules of the road and traffic regulations, going in the same direction as the traffic and in single file.
• Use proper hand signals when turning or stopping.
• Be alert at all times, especially watch for cars pulling out into traffic or for opening doors.
• Do not hitch a ride on other vehicles or ride recklessly.
• Use extreme caution when riding in wet, icy or otherwise hazardous conditions.

Damages on Rentals

We love our bikes and take a lot of care in maintaining them.  Excess damages may be billed upon return of your bike rental.  Should you decide you love the bike and want to keep it (thus you don’t return your bike at the end of your rental) you will be charged $340 for replacement.

Sun Bicycle Warranty

LIMITED 90-DAY WARRANTY ON COMPLETE BICYCLE Subject to the following limitations, terms and conditions, Sun Bicycles warrants to the original owner of each new Sun Bicycles bicycle that this bicycle when new is free of defective materials and workmanship. This warranty shall expire 90 days from the date of the original purchase from a Sun Bicycles dealer and is conditioned upon the bicycle being operated under normal conditions and use, and properly maintained. This warranty is void if the bicycle was not purchased new from or not properly assembled by a Sun Bicycles dealer.

LIMITED LIFETIME WARRANTY ON STEEL BICYCLE FRAMES AND LIMITED FIVE (5) YEAR WARRANTY ON ALL OTHER

BICYCLE FRAMES Also subject to the following limitations, terms and conditions, Sun Bicycles warrants to the original owner for the lifetime of the original owner of each new steel framed Sun Bicycles that the bicycle frame when new is free of defective materials and workmanship. Sun Bicycles’ limited warranty for all other bicycle frames, including aluminum based bicycle frames, shall expire five (5) years from the date of purchase from a Sun Bicycles dealer. The lifetime lim-

ited warranty and the five (5) year limited warranty are conditioned upon the bicycle being operated under normal conditions and use, and properly main- tained. This limited warranty does not apply to paint/finish or components attached to the bicycle/frameset such as front forks, wheels, drive train, brakes, seat post, handlebar and stem or any suspension related parts or components. Paint/finish, components attached to the bicycle such as front forks, wheels,

drive train, brakes, seat post, handlebar and stem or any suspension related parts or components are covered under the limited 90 day warranty. This warran- ty is void if the bicycle was not purchased new from or not properly assembled by a Sun Bicycles dealer.

ADDITIONAL CONDITIONS This Limited Warranty is made only to the original owner of this new Sun Bicycles bicycle purchased from a Sun Bicycles dealer, and it shall remain in

force only as long as the original owner retains ownership of the Sun Bicycles bicycle. This Limited Warranty is not transferable. In order to exercise your

rights under this limited warranty, the bicycle must be presented to a Sun Bicycles dealer, together with a receipt, bill of sale or other appropriate written proof of purchase which identifies the bicycle by serial number. Should this bicycle, or any part be determined by Sun Bicycles to be covered by this war-

anty, it will be repaired or replaced, at Sun Bicycles sole option, which will be conclusive and binding. The original owner shall pay all labor charges con- nected with the repair or replacement of all parts. Under no circumstances does this limited warranty include the cost of travel or shipment to and from a Sun Bicycles dealer. Such costs, if any, shall be borne by the original owner. This limited warranty does not apply to normal wear and tear, nor to claimed defects, malfunctions or failures that result from abuse, neglect, improper assembly, improper maintenance, alteration, collision, crash or misuse. This bicy- cle has not been designed, engineered, distributed, manufactured, or retailed for uses in trick riding, ramp riding, jumping, aggressive riding, riding on

evere terrain, riding in severe climates, riding with heavy loads, commercial activities, or any similar activities; such uses may damage the bicycle, and can cause serious injury to the rider, and in all cases will void this warranty.

Page 11USEFUL PRODUCT LIFE CYCLE Every Sun Bicycles bicycle and frameset has a useful product life cycle. The length of that useful product life cycle will vary with the construction and materials of the bicycle or frameset, the maintenance and care the bicycle or frameset receives over its useful product life cycle, and the type and amount of use the bicycle or frameset is subject to. Uses in competitive events, trick riding, ramp riding, jumping, aggressive riding, riding on severe terrain, riding in

evere climates, riding with heavy loads, commercial activities and other types of non-standard use can dramatically shorten the useful product life cycle of a Sun Bicycles bicycle. Any one or a combination of these conditions may result in an unpredictable failure of a Sun Bicycles bicycle that would not be cov- ered by this warranty. All Sun Bicycle bicycles should be periodically checked by a Sun Bicycles dealer, for indicators of stress and/or potential failure,

including cracks, deformation, corrosion, paint peeling, dents, and any other indicators of potential problems, inappropriate use, or abuse. These are impor- tant safety checks and very important to help prevent accidents, bodily injury to the rider and shortened useful product life cycle of a Sun Bicycles bicycle.

THIS IS AN INTEGRATED AND FINAL STATEMENT OF SUN BICYCLES LIMITED WARRANTY. SUN BICYCLES DOES NOT AUTHORIZE OR ALLOW ANYONE, INCLUDING ITS DEALERS, TO EXTEND ANY OTHER WARRANTIES, EXPRESS OR IMPLIED, FOR SUN BICYCLES. NO OTHER REPRESENTATION, AND NO STATEMENT OF ANYONE BUT SUN BICYCLES, INCLUDING A DEMONSTRATION OF ANY KIND BY ANYONE SHALL CREATE ANY WARRANTY REGARDING THIS BICYCLE. ALL OF THE REMEDIES AVAILABLE

TO THE ORIGINAL OWNER ARE STATED HEREIN. IT IS AGREED THAT SUN BICYCLES’ LIABILITY UNDER THIS LIMITED WARRANTY SHALL BE NO GREATER THAN THE AMOUNT OF THE ORIGINAL PURCHASE PRICE AND IN NO EVENT SHALL SUN BICYCLES BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.